When are my mortgage advisor services not free?

In 95% of cases, my mortgage advisor services are completely free to you because I receive a commission from the lender once your loan is settled.

However, there are some situations where I may need to charge a fee.

For example:

  • Bridging Loans: Typically a short-term loan that “bridges” the period from when you buy a property before you sell another property. As these usually represent a lending requirement, we don’t receive any commission from the bank.

  • Non-Accredited Lenders: If your request for advice or assistance falls outside what a main bank can offer, we may need to approach a 2nd or 3rd tier lender. In some situations, these lenders do not pay commission. and I would therefore agree with you upfront on an acceptable commission amount that I would charge to you directly.

If a fee applies, I will always discuss this with you upfront, beforehand and provide a clear estimate before proceeding and get your confirmation you are happy to proceed on this basis.

My fee is based on the time spent assisting you and is charged at $250 per hour.

We’re committed to transparency and will ensure you understand all costs before moving forward.

Commonly asked questions about mortgage broker fees

  • Most mortgage advisor in New Zealand offer their services for free, as lenders pay a commission when a loan is settled. However, in rare cases where a fee might apply, advisor will always inform clients upfront.

  • In rare cases where a fee applies, working with a mortgage advisor can still save time, money, and stress. They ensure clients have access to the best options for their situation, avoid common mistakes, and make the cost worthwhile for peace of mind and better loan terms.

  • Yes, it is possible to use a non-bank or non-accredited lender in New Zealand. If advice or assistance is needed with these types of loans, mortgage brokers may charge a small fee, as these lenders typically do not pay broker commissions. Advisor can help evaluate whether this is the right option for the client.

  • Mortgage advisor should always inform clients upfront if a fee applies, ensuring there are no surprises. Clients receive a clear explanation of why the fee is required and an estimate before proceeding. Transparency is a priority, ensuring clients understand every part of the process.

  • A bridging loan is a short-term loan designed to cover the gap between purchasing a new property and selling an existing one. Since some lenders do not pay commissions on these types of loans, a fee may apply when arranging them. Mortgage advisor can guide clients through the process and clearly explain all associated costs.